Refund policy
Due to the nature of my products I don't accept returns or exchanges. You may cancel an order if it has not already been processed for shipping Please contact me if you have any problems or issues with your order.
You can always contact me for any question at willowmoonsoaps@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.